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Commercial internet compared to RBC provision

Schools and public service agencies require best value in all areas including broadband services.  Could money be saved by using commercial Internet connections, rather than a regional broadband service or a Public Service Network? 

·          What does a school or public service establishment require from their broadband provider? 

·          How important are reliability, rapid fix time, friendly help desk and tight supplier management?

·          Is advice in safeguarding, security and authentication an integral part of the broadband service?

This paper assists a like-for-like comparison between commercial internet and public service broadband providers.