SWGfL recently became the accredited FITS training partner for the South West of England, delivering approved courses on behalf of the FITS Foundation. FITS offers two new professional NVQ qualifications for ICT staff covering support and management of an ICT service. The emphasis of FITS is on proactive tasks rather than just reactive. FITS views technical support not just as a function responsible for resolving incidents, but as a way of preventing incidents from occurring in the first place – the benefit is that teachers can be confident that equipment works and is reliable – resulting in more time being spent on learning and teaching.
The best way to make use of FITS is to have technical colleagues trained to FITS standards and bookings are now being taken for courses which will be running from the end of April. For more information visit the SWGfL/FITS website at: